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FAQ

FAQ

Do you accept OEM or ODM? How about MOQ?

1, Yes, sure. We are more than happy to offer OEM and ODM service.

2, Always for OEM order, the MOQ is 1K. And for ODM project, it depends on, we can negotiate furtherly. 


Can you send a free sample?

Our sample policy is : you can pay sample fee firstly, once you placed order(500pcs+) we will return back all the sample fee.


Why your price is higher than other mobile power banks?

The most important for power banks product should be “safety”. So to maintain stable and safe product, all parts for product we used is A level. Like battery, PCBA,
V0 fire-proof shell etc. So totally our cost is higher.

 

How long is the lead time?

Sample: 1-3 days.

Mass production: 20-30 days.


How about products warranty?

We offer 12 months warranty for all of our products.